MESSAGE FROM DELCO WATER COMPANY:

Dear Village of Galena Sewer Customer,

We are writing to inform you of a billing issue that affected the most recent water bill, for one or more or your accounts, dated April 2, 2025.

Due to a configuration error in Del-Co Water Company’s billing system, sewer charges were not generated or included in your April statement. We sincerely apologize for this oversight.

To correct this, a separate statement for sewer charges only will be issued on April 9, 2025, with a due date of April 29, 2025. This will ensure your account reflects accurate billing for sewer services.

We appreciate your understanding and patience as we work to resolve this issue. If you have any questions or concerns, please contact our Customer Service team at 740-548-7746 or information@delcowater.com

Thank you for being a valued customer.

Sincerely,

Del-Co Water Company